Karnataka 'political risk' retired after Q1FY26.
- Ecl provisioning impact steady — question deflected.
- Rationale lgd floor timing — answer hedged.
- Use bhfl stake sale — answer hedged.
On the ECL provisioning, with the structural change you mentioned -- there is an increase in Stage 1 and 2 PCR. Does this mean that your steady state credit cost could look higher than what otherwise it would have been? And if yes, what would be your guidance for FY'27? Secondly, can you comment on your growth outlook for FY'27?
Rajeev Jain: I'll give the easier one first. The first one requires a little longer explanation. We'll provide FY '27 guidance along with Q4 results, which is normally what we do every year. So, we'll provide that guidance along with Q4 results. Sandeep Jain: As Rajeev called out, these are the actions that we have taken on a voluntary basis. We looked at all the products in the company, and their current coverage ratios. We redefine the loss given default metric by defining a floor across businesses and ensure that they are uniformly applied across all the stages. For example for a business, we define LGD floor at 80%, which means the moment a customer goes into NPA, we would have at least 80% provisioning coverage done. The ECL for Stage 1, Stage 2 gets calculated as a combination of probability of default, exposure default and LGD. We'll ensure that the LGD even for Stage 1 and Stage 2, is revised to 80%. Point number two, yes, this will have a cascading impact because as the balance sheet grows, we will have additional impact coming on account of higher coverage ratios. However, those numbers will not be significant in nature. All goes well in the next year based on the estimates that we have done, the number could range between INR 300 crores to INR 400 crores of additional provisioning. The incremental impact will not be significant. It will be spread across the year. Rajeev Jain: We could have taken a view to do an overlay, given the environment, global environment, not local environment, we took a view to do a permanent provisioning change. ECL models need 10-year data to be built. After considerable thought process we have taken this decision and it's permanent in nature.
Why this decision now? You spoke about this decision being taken in the context of global uncertainty -- but yesterday we concluded the U.S. tariff deal, so things might actually start looking better from here. India on the retail side of lending has seen a credit cycle in almost every other retail product, but for home loans, LAP and maybe gold loans. So what is it that really prompted this -- doing higher LGDs on each of the products, what was the rationale behind doing it now?
Sandeep Jain: As you would recollect, the recent times have been extremely volatile, not only in terms of just the external environment, also in terms of how the credit quality in general has behaved for various players. We have seen issues coming in and going from unsecured business to MFI to MSME and so on and so forth. We want to ensure -- we want to use this opportunity to ensure that the balance sheet and the P&L are shockproof. And one of the ways of doing that is to create a permanent change in ECL model and ensure that we are more than adequately covered from a provisioning perspective. This could have been done in quarter 4, could have been done in previous quarter, could have been done one year down the line. Whenever we would have done, the same question would have been asked why now. Rajeev Jain: I'll just make added point on the direction of travel on credit costs. We foresee that the number next year as we enter could be anywhere between 165 to 175 basis points, including the permanent provisions that we're talking about. That's the direction that we are principally headed in. I'm chasing as a firm FY19-20 metric. Next year, it will be 4x that size. Including the permanent change the number would look between 165 and 175 basis points at this juncture is how we think about it.
This quarter, maybe it was just a coincidence that we sold a stake in BHFL and like we had seen in the consolidated that comes below the line. Given that, over the course of time, you will have to keep reducing your stake in BHFL to meet the MPS, can we expect that rather than that accreting to your net worth, it will predominantly be utilized for further improving the value chain?
Sandeep Jain: We were expecting that this question will be raised regarding the timing of the provisioning. As I recollect same time last year, this was quarter 2 earnings call when we had done IPO of BHFL, the same question was asked, why not utilize the gain -- exceptional gain in terms of making incremental provision? I had noted on the point. I'm not saying that the points are correlated, but this was a point asked last time as well. We did have a gain of INR 1,416 crores, and we did make a provision through a floor introduction for LGD of INR 1,406 crores in the current quarter. The most important thing is as we get more opportunities in future in whatever ways and means, we would like to further enhance our provisioning resiliency from a balance sheet perspective to again ensure that we are shockproof and resilient as a business model.
On cost of funds, can you talk about how much scope is there for it to come down further? There would be some back book repricing left or largely it's pass-through? On vehicle finance specifically, your disbursement market share is quite low across used car, new car, tractors. From a two-year perspective, do you have an AUM target in mind or disbursement market share in mind, something from the point of view of how it can accelerate or grow from here? Also, vehicle finance ROAs are lower than what you make on a consol basis -- if you're going to grow faster in vehicle finance, how do you propose to offset the ROA impact in the whole book?
Rajeev Jain: The plan is very clear. If you actually go to the first nine months of growth in AUM, MFI is small, but otherwise, our gold loan is, of course, growing at an industry level. We foresee businesses growing -- B2B business because given its size, would probably grow in mid-teens, but rest should all grow between 20%. It could be a lower end of 20% to a higher end of 20%. Barring aside gold loans and MFI would also normalize next year. Gold loans will continue to grow as long as the price holds. We are very clear that we just grow them organically in the 20s. If we have strong tailwind on the P&L of that line of business, it can grow faster. If it has headwinds on the P&L, it will grow slower. New car finance margin is very, very fine. So, the business needs to grow what it can sustain. Car loans grew 26%. Used car actually is not here, probably de-grew because credit was not holding. The new car grew 38%-39%. We have a long-term plan for each one of these lines of businesses. If in five years' time, they're not minimum $2 billion in size each, we wouldn't get into the business. But in addition, at a philosophy level, each business must deliver a sustainable ROE that has been benchmarked within the firm. New car financing next year would probably still grow in the early 30s. Used car may grow still slowly in the first half of the year, second half of the year should be better. We are in now control of credit in used car. CV and tractor, they are small, but should grow 30%, 35%, 40%. As they generate profitability for each line, they get the capital allocation, they grow. That's our philosophical view from a capital allocation standpoint. We give same amount of leverage to each business other than the mortgage business in the company and also establish rightful benchmarks for ROA and ROE.
On the urban B2C book -- the growth here has come down to about 20% or so. Is there any competitive increase in this segment that we could highlight? Or any other color that we can give on this book? Second question is on the gold book, which has been growing quite well -- the branch count has crossed 1,200. What is our plan for the next year?
Rajeev Jain: I want you guys when you get time, to refer to -- Panel 91 of the deck, you'll principally see what our market share is. As I outlined, our overall market share across each one of these lines of businesses remain small. Whether you take urban B2C or rural B2C, the personal loan market share is at 8%, whereas our franchise is at 30%. The biggest issue in financial services anywhere in the world remains cost of acquisition. We have 120 million franchise. As we integrate AI transformation, as we take digital transformation deeper, as we deliver discovery much better on the web, we have a franchise to be able to mine, farm, deliver lower credit costs. We don't have a problem of growth, 8% number a year ago was 7%. It was in '19-'20, 9%, it was at 9%, went down to 7%, it's back at 8%. It must meet the hurdle rate of risk and the profitability for us as a firm to grow volumes. There's nothing in urban B2C. We are pretty comfortable with the mid-20s and the late 20s growth stance depending on how we're seeing credit move. It's not a franchise problem at all.
I understand that this is a decision by the Board to do this. But is there any timeline wherein they will periodically want to re-evaluate whether this is the new normal -- could we say a year or two, three years down the line or this is cast in stone?
Rajeev Jain: I want to correct you, this is by management, point number one. Two, fully supported and ratified by the Board. Three, we've taken a view that this is how we'll run for two to three years and then take a view. Your question is correct. And guidance we will give along with Q4.
On the MSME side, you've explained for the last couple of quarters that whatever we've been seeing in unsecured MSME is predominantly because of customer overhead. Was there some problem or some customer cohorts which were also impacted by tariffs and which could get better now that this U.S. tariff reduction got announced yesterday?
Rajeev Jain: We saw some -- not material. So, it is yet to play through. We are mostly -- as I was making a point that over the next two quarters, we think we'll be done. But as you're looking at the 3 MOB, 6 MOB, 9 MOB of the MSME business, we think by June quarter or so, that business should also be back in -- between July and September quarter, that business should also be back in the 20s growth. Sandeep Jain: We had called out this last quarter as well that looking at the portfolio, looking at the information at industry level, leverage, location, bureau and so on and so forth, we have taken a set of policy actions on underwriting and credit policy, which led to about 25%-30% reduction in volume. We are clear that until the time that we see full revival of the portfolio, we call it incipient stress, but we have to see full revival of the portfolio. Early readings are looking good. We would like to continue to hold the credit policy as tight as possible. Maybe sometime in Q1-Q2 next year as we see full revival, we are more than happy to grow the business again.
Just to confirm, when you say the stake sale gain in the consol financials is below the line, so it's part of the net worth. It just directly goes into the net worth, is it? And the full INR 1,400 crores or is there a tax impact?
Sandeep Jain: Piran, you're right. It goes and directly sits in the reserves. It doesn't come in the P&L at all. The entire amount net of tax goes and sits in the reserve line. And it's obvious -- in the consolidated financial statement, Bajaj Finance, Bajaj Housing Finance and Bajaj Financial Securities is one entity. I cannot make profit by selling myself. So that goes and fits in the reserve rightfully by accounting standard as well.
Now that you've put a floor on your LGDs in various segments, does this also mean you will accelerate the transition from this floor to 100% provision? Or in other words, would you accelerate your write-off policy also because of this?
Sandeep Jain: As regards write-off policy is concerned, Piran, we are -- which is reasonably prudent. We ensure that all kinds of secured, unsecured loans get written off at six installments overdue, barring mortgages, which has a very long tail and some of the other businesses, which are -- which have a high amount of -- or high reliable value on the collateral front. So, barring those businesses, we do write-off at six months overdue. At this point in time, we have defined the floor that we find appropriate. For some of the business, we would have defined the floor at 75%-80%. For some other businesses which are secured in nature, have very strong collateral, the floor maybe 40%-50%. We'll keep revisiting it on an annual basis and wherever we feel appropriate to intervene and enhance the LGD coverage, we would probably take those actions.
Your fee income growth of 30% Y-o-Y is pretty strong compared to what we've seen in a very long time. And that too when the festive season was partly in 2Q, partly in 3Q. So how do we -- is there some one-off or is this the rate of growth that one should expect?
Rajeev Jain: Piran, this should gravitate closer to -- from the next fiscal gravitate closer to between 18% and 20%. It's just normalizing is what we would say. Sandeep Jain: There were one-timers in the last year, we had some INR 80 crores of gain sitting in the other operating income on account of sale of written-off portfolios. We don't have any such gains in the current quarter. In fact, if at all, there was one-timers, the one-timers were sitting in the last year same time rather than the current quarter. There's no one-timer. This is core growth. As we get into FY '27 onwards, this number should be in the range of, say, 17% - 20% growth on a Y-o-Y basis.
Just a follow-up. So, you're saying that pre-COVID till now -- from 2019 till now, our market share probably in this segment has been in this range only, under 10%, right?
Rajeev Jain: Yes. Between 7% and 10% is what it gravitated around. Mind you, Shivani, if I may make a point, we know the competitive intensity in '19-'20, and we know the competitive intensity now. I would say it's 3x of the entire public sector banking ecosystem didn't participate in urban B2C, rural B2C at all, I may say so, or was much smaller participant. It is the largest personal loan lender in India in terms of market share is SBI today and so on and so forth. So, the competitive intensity has magnified significantly, not just across personal loans, across each one of these lines of businesses. We've continued to grow. That's one part, continue to maintain market share, second part and continue to ensure that we sustain the return on assets and return on equity.
So, then that probably explains the revision in the LGD floors. Would that be correct? What you were talking about the 3x increase in competitive intensity out there?
Rajeev Jain: Partially, it's true. If there is only one red flag that I would have is that the overall consumer leverage remains an area of concern. It's not directly attributable Shivani, I would just make a point. But if there is only one red flag that I continue to have is that consumer leverage continues to remain an area of concern. Thankfully, on a year-on-year basis, as far as the bureau data shows, it's not grown. It's flat. After a while, it's flat on an aggregate basis. We'll wait for March numbers to come by June or so. But it seems at this point of time on a year-on-year basis for first eight months, consumer leverage is flat. So that's a good sign. Sandeep Jain: Just on the LGD piece, as you see Slide #54, where we have provided provisioning coverage ratio by business. We've already taken the urban B2C to 80% provision coverage ratio. Even if there's a worsening that we see in the market, ECL keeps going up. We may not see impact in our portfolio because of the actions that we have taken. We are done, I would say, at 80% PCR ratio.
Just my question on the gold loan. What will be the strategy for next year, if you're going to share now? Or will you share it in fourth quarter?
Rajeev Jain: Sustained distribution expansion, that's one part. We will continue to expand. We foresee business continue to grow strongly. But gold prices have -- so we will do what is in our control, which is distribution expansion. As AI transformation happens, our existing branches will continue -- but customers have no need to walk in. 3% of the franchise used to walk in, given what we've delivered on app and the digital transformation and now on the BOT, less than 0.6% is walking in. Our existing branches will continue to morph into gold loan branches. We will continue to expand on a sustainable basis, our gold loan branches. The benchmark ROE and ROA metrics are in line with what the best in the industry are delivering. Could it grow at the same rate of the current year? Could be. Could it grow a little slower? Could be. It's a little volatile right now -- from USD 5,500 to USD 4,500 in one week, it makes it even hard for me to do a budget planning session.
Can I come back on the ECL? Perhaps an academic point, but why was LGD different in Stage 1 and Stage 2? I would have thought it would be the PD that would be different and not the LGD. And presumably, that means that like a future credit cycle might look different. Also, on the 165-175 basis point credit loss guidance -- is that more like a business outlook because things are looking better? Or is there something more tangible that you are seeing in the business?
Rajeev Jain: I've used the word quite optimistic if you see in my investor deck as well. So, we are quite optimistic. As I said, we are looking for the last 12 months on 3 MOB, 6 MOB and 9 MOB metrics. That's one part. The second part, which is important for -- you may say what also gives you the confidence on 165 to 175 is also our AF portfolio, which is 1% of the balance sheet, but still 8% - 9% of the credit cost, in the third quarter would be down to INR 1,700 crores of balance sheet by September. If there's no balance sheet, there's no credit cost. It's 1.14% of the balance sheet and 9% of the credit cost and 14% of the GNPA in absolute numbers. This balance sheet will be done and over with by September. Even as we exit March, it will be left with INR 4,200-odd crores. So that is a natural watch that's happening. In addition, the core businesses, we are tracking 3, 6, 9 MOB gives us quite a high degree of confidence in being able to do. Quite honestly, I am not that much of a macro person. I am a micro person. I think we control who we give unless and until it's an event. Event is different, COVID was an event. Demonitization was an event. Non-event, I would like to believe we control what we choose to do. To your point on LGD, understanding is absolutely right. The LGD that we apply applies across all stages uniformly. So, when I give an example of 80% as a number, that 80% not only applies for Stage 3, it applies to Stage 2 and Stage 1 as well. What moves the provisioning number in Stage 1 and 2 is the probability of default and exposure at the time of default. These are all calculated using data based on a complicated model that risk team runs for doing development of ECL models. However, the LGD rates whether it is Stage 1, Stage 2 or entry into Stage 3 remains exactly the same across businesses by business lines.
One last one on LRS since we didn't get a chance to question on that. What were the main deltas for you, both positive and negatives as you did your LRS to the last year?
Rajeev Jain: All LRS in general or any management strategy is on a continuum. At a design level, acceleration of AI is on a continuum. If you are 4, you're going to take it to 7. The big thing which will define the company over the next three to five years is the customer-centric strategy that we have principally outlined because that gives us INR 5 lakh to whatever, INR 11 lakh, INR 12 lakh crore balance sheet outlook, gives us existing customers easy to do business with, whether sell or cross-sell, gives us Opex benefits and gives us credit cost benefit. So as much as we've been focused on hunting on the continuum and farming, we increased the weight of farming as virtually from -- I would say, we were 60-40 hunting farming. We'll probably go to 40-60 hunting farming in the next three to four years. As you get to 200 million customers, as our data said, India is only 302 million households. And by FY '30, we foresee we'll be doing 100 million loans a year and we would have had 200 million franchise. That's 20% of active households in India, we would have ever lend to at a point in time by FY '30. That would have been a good 22-23 years of a strategy running, which is 60-40 acquire, cross-sell. It goes to cross-sell and acquire for the next probably 10 years. We are not going from hunting to farming. We were hunting and farming. We're just slowly gravitating to more -- to what the needs of the business are and shift the mix.